Compliance6 min
Protect your company and employees from audits in 2024
A practical look at compliant communication in long-term care and why secure workflows matter more than ever.
MP
Mediprocity Team
Feb 10, 2024
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Electronic Narc Book (SureCount)
EKIT (SureKit)
Secure Messaging
Secure Forms
Mobile Rx (SureSent)
Integrations
BAA - Business Associate
BAA - Covered Entity
SureCount order form
SureCount EKIT order form
Secure Messaging order form
Secure Forms quote
SureSent order form
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At Mediprocity, we believe we are making a major impact by providing affordable technology that helps improve and secure daily workflows and assist in stopping diversion in real-time.
At Mediprocity, we believe we are making a major impact and difference by providing affordable technology that helps to improve and secure daily workflows and assist in stopping diversion in real-time.
After reading many comments and articles online about using unsecured chat apps to transmit private health information, and rampant diversion in long-term care settings, we believe it is important to respond with some detailed information.
Several popular messaging apps on the market today are not built for long-term care, and most do not meet HIPAA, DEA, or state regulations to protect patient information. U.S. Federal law 45 CFR 164.50(e) requires a signed Business Associate Agreement (BAA) to communicate patient health information securely. A minimum fine for willfully not meeting this requirement can begin at $25,000. We sign a BAA with all our customers and is a robust secure communication platform messaging portal rather than just another “chatapp.”
Our goal is to improve care coordination and to provide the best service for the long-term care community, while protecting organizations and staff from HIPAA violations and narcotic diversion. LTC is governed by many U.S. laws and regulations that we do not control but help protect against. It is important to note that an organization has regulatory obligations regarding protecting patient information. Employees (staff) who also do not fulfill the obligations can place their employer in jeopardy and find themselves in willful neglect, which can lead to significant penalties, fines, and even imprisonment.
Additionally, when it comes to sending orders or entering orders, there are two DEA regulations: 21 CFR Part 1304.04, and CMS-F755 from the Centers of Medicare & Medicaid Services (CMS). These are mandates that come with heavy responsibility in the healthcare chain of custody when handling narcotics. First, narcotics must be sent properly using a secure facsimile and not by simply taking a picture. SureSent meets the requirements for transmission of narcotic orders. Second, narcotics tracking must be done with dual and duplicative records, such as an electronic health record (EHR) and a paper or electronic narcotic logbook such as SureCount.
Contact us for further information at [email protected] today! We are here to help.